SUPPORT
Educo Learning Center is dedicated to helping Parents, Students, and Educators with online teaching and learning, and offers the following support options.
Diagnostic Test
Evaluate your kid’s strengths,
proficiency level and gaps for FREE!
User Guides
First, you can read the User Guides for Students, Parents, And Educators. User guides contain step-by-step instructions for using different features of Educo Learning Center.
FAQ
Next, check out our FAQs to see the most common questions asked by users of the Educo Learning Center.
Support Request
If the previous two steps do not help you to solve your problem, you can fill out a support request and send it to ELC support or send us an e-mail at support@educolearningcenter.com
Customer Support
If the previous three steps do not help solve your problem, or, you need immediate help, you can call our customer support associate during business hours.
Business Hours: Monday through Friday: 9am - 9pm (EST)
Toll Free: 1-800-96 EDUCO (1-800-963-3826)
Wait for the prompt and follow the directions or you can enter:
117 or 125 for Technical Support - Technical support for students, parents, and educators is available to address your request or issues during business hours.
During non-business hours, you can send us a support request or leave us a message. You can expect a response within 12 business hours during weekdays.
System Requirements
You can also review the System Requirements below to ensure that your system is configured to use Educo Learning Center.
Educo Learning Center supports the following operating systems and browser configurations:
Download Browsers
If you have earlier versions of these browsers, you can download a newer version from the appropriate website:
Go to www.microsoft.com/en-us/edge for Internet Explorer
Go to www.mozilla.org for Mozilla Firefox
Go to www.google.com/chrome for Google Chrome